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How to Get Support for Your DePIN Miners (Aethir, Brainstem, Cudis, Deeep, Dimo, Geodnet, Helium, Nubila, Rovr, SkyX, Soarchain, Wayru, WeatherXM, Wingbits, XForge)

If you need help setting up your miner or troubleshooting low rewards, follow these steps to get the right support.

If you need assistance with the rewards system or installation process of your DePIN miners, you have two main support options:

  1. Join Our Discord Community

  2. Contact the Project’s Official Support Channel

1. Join Our Discord Community for Support

The best way to get help with your miner is by joining our Discord server. We have thousands of community members who also mine just like you and can assist you in troubleshooting, optimizing rewards, and setting up your device.

  • Step 1: Join our Discord Server: Insert Invite Link Here

  • Step 2: Navigate to the channel for your specific miner (e.g., #helium-support, #dimo-help, #geodnet-discussions, etc.).

  • Step 3: Ask your question in the relevant channel, and our experienced miners will help you out.

2. Contact the Project’s Official Discord Support

If you prefer, you can also reach out directly to the official Discord server of the project. Each miner has its own official support channel, where their teams or other users can provide assistance.

  • Step 1: Find the official Discord server for your miner. You can usually find it on their website or community pages.

  • Step 2: Look for the support or help channel in their Discord.

  • Step 3: Post your issue, and their support team or community members will assist you.

Common Issues You May Need Support For

  • Rewards Not Showing Up – Ensure your miner is online and properly configured. Community members can help verify settings.

  • Installation Problems – Step-by-step setup guides are often pinned in each Discord support channel.

  • Connectivity Issues – If your miner isn’t connecting, check troubleshooting guides or ask for community support.

  • Firmware or Software Updates – Learn how to keep your miner up to date with the latest improvements.

By leveraging our community-driven support model, you can get quick and reliable help from experienced miners like yourself!

If you need additional help, join our Discord today and start engaging with the community!